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Recently, over at Reliable (our new PSD to HTML & WordPress company), we had an interesting situation… A “tough cookie” wrote in asking for a quote on his project.  But he didn’t hesitate to tell us that he was also […]

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This is a really relevant topic for me. My creative agency just opened a new branch called Reliable: our PSD to HTML & WordPress company. So we had to start from scratch, hit the drawing board, and figure out how to […]

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Think of someone you really admire as a freelancer. Have you ever wished you could just contact them out of the blue and ask permission to question them for 20 minutes on a specific topic they’re really knowledgeable in? Last […]

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I get it. You’re an entrepreneur. So that means you have to have a one-year plan, a three-year plan, and a five-year plan–all with their own backup plans each. Right? I disagree. In fact, most of the successful independent entrepreneurs […]

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I have to start this post off with a quick disclaimer. Aside from running a design agency, I also run a PSD to HTML & WordPress company. So naturally – themes might seem like my enemy, right? If someone buys […]

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As freelancers, it’s easy for us to forget what it’s like to work with other people. After all, we did go solo, and often because we grew sick of being stuck in an office with a bunch of yahoos. Luckily […]

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Last time I checked, 74% of our new business came from word of mouth referrals. That’s just downright staggering isn’t it? Pretty much three quarters of our clients came from people jibbering on about how awesome we are (or something […]

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One of the most powerful lessons I’ve ever learned came from my first mentor, my half-brother Steve. I called him complaining about some clients and the crazy revisions they wanted and he said… “You know, dude… When stuff like this […]

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We all know by now that it’s important to have a contract, and to use it. Everybody should have one to make sure they don’t get taken advantage of. That doesn’t just apply to freelancers. Guess who else should, and […]

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If there’s one reason to start freelancing I hear more than anything, from college students to recent grads to design veterans ready to break out of their cubicle, it’s this: I’ll get to work on the projects I want to […]

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The idea of having a personal assistant has stuck with me ever since I first heard about it back around 2010. I mean, wouldn’t you love to have someone following you everywhere you go, with a calendar and pen in […]

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In my last post I got into the basics of selling the heck out of your design services. That post left off with how to shift the conversation from email to phone. Why? Because on the phone, you’re going to […]

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So you’re midway through a potential client consultation when your gut starts telling you this client isn’t for you. Maybe your personalities just aren’t clicking or maybe they sound like a bad design client. (Here’s a handy list of warning […]

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