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The biggest hurdle I’ve overcome is my own mind. From things I’ve read, heard, & seen related to business, I now have ideas and stories floating between my two ears. Unfortunately, most people don’t know what they’re talking about. Which means […]

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As a designer running a small business from home, the part I love most about getting to the gym is the break it gives me from staring at that same computer screen for hours on end. The chance to get out […]

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I hear it all of the time. Newbie freelance writers talk about how they’re overwhelmed by everything they “need” to do. And as a result, they struggle to set up their business and find clients. Some of them even think […]

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Whenever I network, I walk away with amazing connections and clients, and I do it by hardly saying a word. How? In this video, I break down my method that works wonders whether you’re a quieter person, a total extrovert, […]

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It’s counter-intuitive to grow by taking on fewer clients, but it’s necessary. The thing about client services you find out is that there is an allotment of energy you expend servicing each client you have. You email back and forth, […]

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I’ve been running my own business long enough to know that absolutely no one gets into business because they love invoicing. And since it can be such a pain, it’s easy for us to overlook invoicing or pay very little attention to […]

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I wanted to be a writer since the first grade. I remember the day like it was yesterday… My teacher told me the Principal wanted to see me in her office. I was terrified.  Every time someone went to the […]

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3 seconds is a pretty long time. We usually form an opinion based on visual perceptions much faster. Just think about how quickly you “scan” a brochure on its way from your mail to your waste box or what’s the […]

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Lisa Glanz started her career cutting out soccer players in Photoshop for a magazine company. Today 90% of her income comes from selling on design marketplaces. We sat down to chat with Lisa about how online sales allowed her to make a decent […]

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Meet Pat the Baker. Pat loves baking cakes, and one sunny morning decided that he wanted to bake the most perfect, delicious, beautiful cake for his new friend, Patty. But Pat had a problem… … He had no idea what […]

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Plenty of stand-up comedians have had fun skewering the silliness of the “What’s your greatest weakness?” question that job interviewers often ask. The two best comedic answers I’ve ever heard are, “I really struggle with attendance,” and, “For me the […]

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Testimonials are one of the most powerful sales tools you can have. Nothing beats other people saying you are who you say you are. In this video, I break down simple secrets about when and how to ask for them […]

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Ever feel like finding a client on social media is about as achievable as winning the lottery? Maybe you’ve seen tons of stories online about how successful freelance writers are landing clients from Twitter, LinkedIn, or another social site. Yet, […]

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Why would anyone choose an uncertain career path that involves facing fears, having to work harder than ever before and not actually knowing if you’ll be able to bring in enough income to continue living as you’d like to? What […]

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Our agency’s workflow used to look like this, and while it went well most of the time… it also led to heartache, never-ending projects, and early-onset baldness due to pulling all of our hair out: Conduct all research Create copy […]

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Freelance and design go well together. The biggest question you need to ask is how much college complicates the matter. Fortunately, the problem has already been solved. We know about the challenges that come with being a college student and starting […]

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Testimonials are so incredibly important to getting new clients, yet so often they’re not used at all, or used incorrectly. In today’s video, learn why you’re leaving money on the table if you’re not using testimonials, & how to format them in […]

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UPDATE: You can now download these 5 scripts + 10 more proven templates for getting new clients, following up, and building your business—all for just $5. Yes, seriously. Click here. When sending an initial client intake questionnaire, proposal, contract, initial […]

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Ever since it’s acquisition by Facebook, Instagram has become the new kid in the block no one can stop talking about – especially since the release of the popular ‘Instagram Stories’ feature. Instagram is mobile-only, yet the fastest growing with nearly […]

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If you’re like me and value practical, actionable advice, you might be thinking something like this right now: Mindset? Seriously? How the heck is that going to help me make more money? I get it – I really do. It’s […]

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Do you ever feel like there’s so much going on in your business that your head’s spinning? You’re done with one thing, and a million more pop up? In today’s video, we’ll show you how you can stay calm and productive even when you’re […]

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Ian Barnard is over-the-top talented. Which is one of the primary reasons his handlettering instagram account recently surpassed 120,000 followers. His account, which explores the diverse possibilities of hand-lettering, started not long ago when he first got into calligraphy and […]

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Incorporating a company can be very stressful for some people. If you’re one of them, check out this list of 5 things that you shouldn’t forget to do before incorporating – it could save your nerves and at the end […]

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Finding your unique selling proposition is critical to your success—so why do so many freelancers and solopreneurs forget to focus on this critical element? And why is it so important? In today’s video, we cover all of that and more. […]

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Freelancing itself can be kind of a hassle sometimes, despite its advantages. One of the best aspects of working from home, especially when you’re a parent, is that you won’t miss out on anything with your children. You’ll be able […]

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“Do you offer a new client discount?” “I’d love to work with you. If you can do my project for $X, I’ll start today.” As a creative, you’ve probably heard something like this (or worse) all too often. It’s stressful. […]

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I don’t know about you, but for me, the world of stock photography does not always conjure warm and fuzzy feelings. Maybe you have seen those (hilarious) posts showcasing some of the worst of stock photography. Maybe you have spent too […]

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Hi guys, I’m Lou, co-founder of Reliable PSD, and today I’m going to share with you part 1 of a 2 video series on what is a USP, aka a unique selling proposition, and why it’s so crucial for getting […]

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Have you ever thought about what it’s like to work with you? Did you know you can influence and design the steps you take with your client? Designing a process with fewer gaps and bottlenecks can give a smoother client […]

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How many times do you feel like there are never enough hours in a day? Work is always piling up, and your to do list never gets any shorter! Try as you might to stretch out a day, there’s only […]

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Hi guys, I’m Lou, co-founder of Reliable PSD, and today I’m going to share with you some advice on what to do when you’re feeling like you’re not good enough or like you’re a failure in your business. Subscribe to […]

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In the freelance community, we can all relate to experiencing the headaches of the problem client before. Naturally, not every project you work on will go as smooth as molasses. But simply saying “it is what it is” and gritting […]

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Congratulations! You have a new email subscriber. Now what? What happens to your new email subscribers once they’ve opt-in? Does anything happen? The reason I ask is because when someone finds your content, reads it, and signs up to your […]

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When you meet someone at a BBQ, in the park, or at a meetup, what do you call yourself? Are you a web designer? Graphic designer? A developer? Freelancer? Business owner? Entrepreneur? Solopreneur? Director? Company? Agency? Studio? What about the conversations you have with prospective clients? Is it the same? […]

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Stop beating yourself up over little things. Realize that you’re good enough. And acknowledge that your work is worth paying for. These are just a few of the key mind-shifts you’ll need to have if you’re truly going to thrive […]

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I’ve spent years building my web design business, Web123, from an idea back in 2009 to a super successful 7-figure business that can handle 30-40 website projects per month. (Our record is 42.) In case you’re wondering, I’m not talking […]

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If you’re a freelancer, promoting your business is arguably one of the most important things you need to do to stay competitive. However, maybe you’re not interested in the traditional promotional methods like business cards, trade shows and direct mail […]

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A little while ago Preston and I ran a webinar on how I generated almost 400 new prospective website clients in under a week. If you haven’t watched it yet, you can check out the replay here. The response was […]

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Freelancing can feel like a dream come true. You get the the joy of cubicle-free existence, the satisfaction of creating a happy, health workplace, and the confidence of being your own boss. A 2015 study commissioned by Freelancers Union and […]

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Just a year and a half after graduating from university and getting my first graduate job, I was ready to launch my own web development agency. Starting out from nothing is difficult. One of the main challenges that I faced […]

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It’s truly amazing what getting knocked down 4,873 times can teach you. I mean honestly, if you knew how hard it would be to run a successful design business, would you still do it? In the early days, I remember feeling […]

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Firing your client seems almost unheard of. After all, isn’t the backbone of any thriving business a large customer base? You may think so, but some clients aren’t worth your time. By devoting your time to clients that you find […]

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I recently became part of a small team for a digital agency based in San Francisco. We’d spent 3 weeks prepping for a pitch for a client prospect. During the preparation process, I found myself drawing a lot of parallels […]

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I remember receiving some bad news earlier in my career from a client that I was doing some identity work for. We’d finished the logo, moved on to the stationery, and were just about to wrap things up when my […]

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