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When sending an initial client intake questionnaire, proposal, contract, initial designs, or anything where you’ve asked a client to take action, you need to follow up if you don’t hear back from them. Many freelancers don’t realize how important it […]

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It’s a pretty common phrase around the freelancing world—“charge what you’re worth.” But I think it’s doing more harm than good. In fact, I think it could be completely killing or holding back some freelancers. I know you mean well. […]

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“Do you offer a new client discount?” “I’d love to work with you. If you can do my project for $X, I’ll start today.” As a creative, you’ve probably heard something like this (or worse) all too often. It’s stressful. […]

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In the freelance community, we can all relate to experiencing the headaches of the problem client before. Naturally, not every project you work on will go as smooth as molasses. But simply saying “it is what it is” and gritting […]

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When you meet someone at a BBQ, in the park, or at a meetup, what do you call yourself? Are you a web designer? Graphic designer? A developer? Freelancer? Business owner? Entrepreneur? Solopreneur? Director? Company? Agency? Studio? What about the conversations you have with prospective clients? Is it the same? […]

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Stop beating yourself up over little things. Realize that you’re good enough. And acknowledge that your work is worth paying for. These are just a few of the key mind-shifts you’ll need to have if you’re truly going to thrive […]

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Pitches are often the very first thing that creates an impression of your business or service. If you can get the other person’s interest going at the start, rest assured 90% of your work is done. Ka-ching! But what makes a […]

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I’ve spent years building my web design business, Web123, from an idea back in 2009 to a super successful 7-figure business that can handle 30-40 website projects per month. (Our record is 42.) In case you’re wondering, I’m not talking […]

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A little while ago Preston and I ran a webinar on how I generated almost 400 new prospective website clients in under a week. If you haven’t watched it yet, you can check out the replay here. The response was […]

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Firing your client seems almost unheard of. After all, isn’t the backbone of any thriving business a large customer base? You may think so, but some clients aren’t worth your time. By devoting your time to clients that you find […]

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As a first time entrepreneur or business owner, setting your rates can be tricky. You want to get those customers coming through the door and it is far too easy to fall into the trap of assuming that if your […]

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When you think about what web design is, what comes to mind? A WordPress theme, 5 or so pages of content, a few plugins, giving the client what they want and getting paid a few grand for your hard work? For […]

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In my last blog post I shared some tips on how to decide whether or not you should say goodbye to a difficult client. I shared the four key questions I ask myself to help me decide if it’s worth […]

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