Articles in: 'Client Advice'   Remove Filter

“How do I gracefully tell a client I am increasing my rates? I’m upping my hourly rate by about 35%, which is approximately a $12 increase. This client is bigger than any of my other clients, and takes up more […]

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No matter how much you love what you do for a career, if you can’t pay the bills with it, it’s not a career, it’s a hobby. And as a freelancer, proper invoicing techniques and policies are so crucial to the […]

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When entrepreneur Bianca Board was young, she used to join her mum every morning on a paper run. She’d sit in the back of a little jeep, driving around the mountains, delivering papers. As she got older, her nana taught […]

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A terrible jittery feeling spread through my stomach. The lump in my throat hardened and my head began to spin. ‘How did I find myself in this situation?’ I asked myself, heart sinking. I was on the phone. On the […]

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“How do I handle a client who repeatedly pays late?” I get this question from a lot of the freelancers I work with. Chasing after payment is a huge time and energy suck that almost all freelancers experience at one […]

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You read about them, hear about them, but never really meet them. You probably have had a few great experiences with your clients. But those fantastic human beings, who will instantly fall in love with your work and cannot wait to hire you […]

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The single most important aspect of growing your business is creating happy clients. But creating lasting client relationships can be difficult, especially as a freelancer. The single most important aspect of growing your business is creating happy clients. #FreelanceLife Click […]

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My son, August, is just under two and is showing all the normal signs of two-year-old behavior: throwing hard objects at my head, refusing to put his diaper on, and protesting even when I give him exactly what he wants. […]

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The biggest hurdle I’ve overcome is my own mind. From things I’ve read, heard, & seen related to business, I now have ideas and stories floating between my two ears. Unfortunately, most people don’t know what they’re talking about. Which means […]

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I’ve been running my own business long enough to know that absolutely no one gets into business because they love invoicing. And since it can be such a pain, it’s easy for us to overlook invoicing or pay very little attention to […]

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Plenty of stand-up comedians have had fun skewering the silliness of the “What’s your greatest weakness?” question that job interviewers often ask. The two best comedic answers I’ve ever heard are, “I really struggle with attendance,” and, “For me the […]

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When sending an initial client intake questionnaire, proposal, contract, initial designs, or anything where you’ve asked a client to take action, you need to follow up if you don’t hear back from them. Many freelancers don’t realize how important it […]

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It’s a pretty common phrase around the freelancing world—“charge what you’re worth.” But I think it’s doing more harm than good. In fact, I think it could be completely killing or holding back some freelancers. I know you mean well. […]

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“Do you offer a new client discount?” “I’d love to work with you. If you can do my project for $X, I’ll start today.” As a creative, you’ve probably heard something like this (or worse) all too often. It’s stressful. […]

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