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True story: I was on the phone going over some proofs with a new client just last week and he starts the conversation by saying, “I hate it.” Those are pretty harsh words to swallow for any designer, especially coming […]

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(A note from Preston:) A little while ago Laura, who wrote this post, approached me with this idea. I thought it was an incredible untapped resource. One I had never realized a designer could profit from. This seems like a […]

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Even with the best of intentions, good customer service can slip down the freelancer’s priority list. Time is often the culprit and when combined with a little procrastination and a healthy measure of freelancing fear, we can soon land with […]

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Often as freelancers (budding or otherwise), our goal is to get ‘out there.’ We want as many people as possible to view our LinkedIn portfolio, visit our blog, appreciate our Behance project, and contact us for work. We have no […]

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For today’s post I have a very intriguing question and, frankly, I’m not sure I know the best answer. In a freelancing forum recently, I came across someone with this question: “Do you use a contract for every job, even […]

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It can be as simple as a harsh comment on a discussion board or a missed important deadline. Just like that, you’ve burnt a bridge. As GDB reader Fion mentions in a comment on this post, “…I regret to say […]

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A few days ago, I published a post in response to one reader’s question about overcoming fear as a freelancer. The post was such a hit, I decided to tackle another question posed by a designer named Bree. Here’s the […]

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If you’re anything like me, the absolute very last thing on your mind after finalizing a proof is your pitch. At this point you’re reeking of awesomeness and positively giddy with the prospect of  reveling in the praise and glory […]

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A couple years ago, I was stuck – big time. Maybe you’re familiar with it. You’ve been designing for a while, finding clients, fulfilling their needs, rinse and repeat. But my client pool was starting to grow thin (PS – […]

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Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for […]

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You’ve just finished a project with your client. They love the work you’ve done for them. The design is perfect. The price is right. And the moment couldn’t be more perfect. So you pop the question: “Can I get a […]

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Viewing in an email or RSS? Watch the video here. Just admit it, there’s been one time or another that you’ve been terrible at communicating with your design clients. I know there have been times when communication between us is […]

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