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A couple years ago, I was stuck – big time. Maybe you’re familiar with it. You’ve been designing for a while, finding clients, fulfilling their needs, rinse and repeat. But my client pool was starting to grow thin (PS – […]

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Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for […]

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You’ve just finished a project with your client. They love the work you’ve done for them. The design is perfect. The price is right. And the moment couldn’t be more perfect. So you pop the question: “Can I get a […]

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Viewing in an email or RSS? Watch the video here. Just admit it, there’s been one time or another that you’ve been terrible at communicating with your design clients. I know there have been times when communication between us is […]

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Recently, on the Graphic Design Blender facebook page, one of our fans, Sarah Grant, asked a question about cold-emailing (like cold-calling, but via email) to promote her design business. In essence, the question went something like this: “How do I […]

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I’ve recently been reading The Four-Hour Work Week (*aff) by Tim Ferriss and I have to tell you, I’m absolutely loving it! I’m only 45-50 pages (UPDATE: I’ve been loving the book so much, I’m already 127 pages in now […]

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The more I work with designers to help them build their design business, the more I realize there is a common trick that clients use to rip off freelance designers. Some of them do it on purpose to get more […]

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This post is part 10 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 9 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 8 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 7 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 5 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 5 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 4 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 3 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 2 of a series. If you’d like to read part 1, please click the link below: Common mistakes designers make with clients – Part 1: Not signing a contract For today’s installment of Common mistakes designers […]

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Working this clients can be a difficult task. With lots of training and practice designing logos or web sites and very little practice or official training on working with people, it’s easy for us to make serious mistakes when working […]

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Unfortunately, many people don’t see freelancers as serious professionals. Many of them see freelancers as people who sit around lazily in their pajamas all day. They don’t respect freelancers as they would professionals at a firm. While many freelancers love […]

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Freelancing can be a challenging field. While it is a source of income, and a way for you to showcase your talent, it also comes with difficulties. One major difficulty is our clients. Not all clients who hire you will […]

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We have all heard horror stories about clients. Some take advantage of freelancers, some are unwilling to listen, and some are just outright disrespectful. No freelance designer should have to work with somebody like that. A bad client will only […]

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Any good entrepreneur knows that it’s easier, cheaper, and more effective to sell to existing customers than it is to find and sell to new customers. A design business is no different. Many freelance designers waste a lot of time […]

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Business cards are important for designers to have. They sum up what services/products you offer and how somebody can contact you on a small piece of paper. However, most designers don’t take advantage of their usefulness. They usually sit at […]

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Marketing is a hassle, especially for designers. Usually we like to focus more on the design part of our business and less on the business part. We don’t particularly enjoy marketing tasks, but we are forced to do it or […]

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I cringe every time it happens: A client contacts you for work, you settle on payment, timing, and all the other important details, you work hard to get them a preliminary design and then it happens. Their response? “I have […]

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So you’ve landed that great client you’ve been talking to for weeks, and you want to make sure to keep them happy. Aside from giving them a stellar product, how do you do that? One way is by being ridiculously […]

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Have you ever gone nearly insane trying to please a client? I have. In fact, I have probably done it more than I would like to admit. After all, the clients pay the bills (hopefully) and if the clients not […]

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Raise your hand if you like to get paid. Ok, I can’t see if you’re raising your hand, but I would guess that you are because who doesn’t like to make money doing something they love? But collecting money can […]

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If you’ve been designing for long, you’ve experienced a scenario like I am going through right now: You’ve met with your client, discussed the details of the project, signed a contract, and made some major progress on your project. Now, […]

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Sarah is a very successful individual. She owns 3 pastry shops in my metropolitan area. Smart. Well-rounded. Well connected. The type of person that will give my design company the respect it needs. There is only one problem: SHE ALWAYS […]

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It has happened to me one too many times: A potential clients calls me, we talk about their project, we meet and discuss the details of the project and sign the contract. And then the client turns rotten. Of course, […]

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Have you ever wondered what makes a client choose one designer over another? Well, wonder no more, my friends. Today, I’d like to tell you the truth about what clients look for in a designer. The myths First, it’s important […]

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Starting your first project with a new design client can be very exciting. It can also be a little nerve-wracking. After all, you always hear the horror stories about clients who are terrible to deal with…what if your new client […]

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It seems like every time I talk to designers about bringing in more business, the most common solution for finding more clients is dropping prices. Unless you want to make less money and be more stressed, let me offer a […]

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One of my favorite pieces of design business advice comes from talented and successful designer, Christ Spooner. You can read about his advice (and some of mine) in detail by skimming through “Avoid Design Burnout by Limiting Client Revisions” but […]

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Keeping all your design clients happy and be a daunting task. If you’ve ever lost your mind trying to keep all of your clients happy, keep reading for a few tips on keeping everyone happy without losing your marbles. Making […]

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Have you ever been found in this frequent freelance design situation?: You work hard to find a client, you make a pitch to them, sign a contract, complete a project, get paid, and never see them again. Granted, with some […]

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Have you ever pitched to a potential client or perhaps responded to a request for proposal and then never heard back from anyone on the project? If you don’t hear back from a potential client, it might have been your […]

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Since Millo is a blog that helps designers build a successful business, I like to keep my eye out for common problems that designers face as they try to be successful in the business world. As I read forums, answer […]

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Whether you are a freelance designer or work at a design agency, there are almost always two important goals at the forefront of your mind: Impress your current clients & bring in more business. If you’ve been working at building […]

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I had a pretty unusual experience the other day. You see, as a web designer, I am used to visiting clients and pitching my services to them in hopes that I will win the account. But a few days ago, […]

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Offering price quotes to potential clients can be one of the most difficult tasks a freelance designer faces. But the difficulty of quoting clients grows exponentially if those clients don’t even offer a ballpark budget for you to work within. […]

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Keeping your client pool full is one of the most difficult tasks that any design firm or freelance designer faces. Interestingly enough, it’s also one of the most important aspects of running a design business. After all, if you don’t […]

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Every designer wants more clients. More clients usually equates to more income, so it is important to do your best and secure a project from each prospect who engages in your services. Yet securing these projects, and turning prospects into […]

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You go to a networking meeting, or the grocery store, or someone’s birthday party… Somehow you get talking about what you do and before you know it there’s a spark and they become a potential client. You exchange business cards […]

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