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Any good entrepreneur knows that it’s easier, cheaper, and more effective to sell to existing customers than it is to find and sell to new customers. A design business is no different. Many freelance designers waste a lot of time […]

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Business cards are important for designers to have. They sum up what services/products you offer and how somebody can contact you on a small piece of paper. However, most designers don’t take advantage of their usefulness. They usually sit at […]

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Marketing is a hassle, especially for designers. Usually we like to focus more on the design part of our business and less on the business part. We don’t particularly enjoy marketing tasks, but we are forced to do it or […]

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I cringe every time it happens: A client contacts you for work, you settle on payment, timing, and all the other important details, you work hard to get them a preliminary design and then it happens. Their response? “I have […]

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So you’ve landed that great client you’ve been talking to for weeks, and you want to make sure to keep them happy. Aside from giving them a stellar product, how do you do that? One way is by being ridiculously […]

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Have you ever gone nearly insane trying to please a client? I have. In fact, I have probably done it more than I would like to admit. After all, the clients pay the bills (hopefully) and if the clients not […]

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Raise your hand if you like to get paid. Ok, I can’t see if you’re raising your hand, but I would guess that you are because who doesn’t like to make money doing something they love? But collecting money can […]

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If you’ve been designing for long, you’ve experienced a scenario like I am going through right now: You’ve met with your client, discussed the details of the project, signed a contract, and made some major progress on your project. Now, […]

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Sarah is a very successful individual. She owns 3 pastry shops in my metropolitan area. Smart. Well-rounded. Well connected. The type of person that will give my design company the respect it needs. There is only one problem: SHE ALWAYS […]

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It has happened to me one too many times: A potential clients calls me, we talk about their project, we meet and discuss the details of the project and sign the contract. And then the client turns rotten. Of course, […]

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Have you ever wondered what makes a client choose one designer over another? Well, wonder no more, my friends. Today, I’d like to tell you the truth about what clients look for in a designer. The myths First, it’s important […]

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Starting your first project with a new design client can be very exciting. It can also be a little nerve-wracking. After all, you always hear the horror stories about clients who are terrible to deal with…what if your new client […]

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It seems like every time I talk to designers about bringing in more business, the most common solution for finding more clients is dropping prices. Unless you want to make less money and be more stressed, let me offer a […]

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One of my favorite pieces of design business advice comes from talented and successful designer, Christ Spooner. You can read about his advice (and some of mine) in detail by skimming through “Avoid Design Burnout by Limiting Client Revisions” but […]

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Keeping all your design clients happy and be a daunting task. If you’ve ever lost your mind trying to keep all of your clients happy, keep reading for a few tips on keeping everyone happy without losing your marbles. Making […]

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Have you ever been found in this frequent freelance design situation?: You work hard to find a client, you make a pitch to them, sign a contract, complete a project, get paid, and never see them again. Granted, with some […]

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Have you ever pitched to a potential client or perhaps responded to a request for proposal and then never heard back from anyone on the project? If you don’t hear back from a potential client, it might have been your […]

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Since Millo is a blog that helps designers build a successful business, I like to keep my eye out for common problems that designers face as they try to be successful in the business world. As I read forums, answer […]

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Whether you are a freelance designer or work at a design agency, there are almost always two important goals at the forefront of your mind: Impress your current clients & bring in more business. If you’ve been working at building […]

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I had a pretty unusual experience the other day. You see, as a web designer, I am used to visiting clients and pitching my services to them in hopes that I will win the account. But a few days ago, […]

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Offering price quotes to potential clients can be one of the most difficult tasks a freelance designer faces. But the difficulty of quoting clients grows exponentially if those clients don’t even offer a ballpark budget for you to work within. […]

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Keeping your client pool full is one of the most difficult tasks that any design firm or freelance designer faces. Interestingly enough, it’s also one of the most important aspects of running a design business. After all, if you don’t […]

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Every designer wants more clients. More clients usually equates to more income, so it is important to do your best and secure a project from each prospect who engages in your services. Yet securing these projects, and turning prospects into […]

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You go to a networking meeting, or the grocery store, or someone’s birthday party… Somehow you get talking about what you do and before you know it there’s a spark and they become a potential client. You exchange business cards […]

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In recognition of being in business for 10 years, I thought I’d share ten questions that I get asked most often as a professional website developer. Some of them I’m sure other like-minded professionals have also had to answer. These […]

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“You don’t know what you don’t know” – a sentence true in every situation. That’s why the majority of websites are messed up before someone even starts designing them. The main issue is that the client doesn’t know how to […]

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On the Millo facebook page, I recently asked what sorts of articles you would like to read during the next few months here at the blog. While I plan to write articles for nearly all the responses, one particular response […]

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Unless you went to business school or graduated with a degree in business, chances are you weren’t taught how to write text that will bring in clients. This is typical with technical and creative arts, and is one of the […]

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When I first started working for myself, one of the hardest things for me to do was finish a design project in the amount of time that I had anticipated. Projects that I hoped to finish in a week, took […]

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Opportunities quickly become nightmares when a freelance worker takes on a bad client. Whether you work as a designer, developer, writer, or other professional, the joys of freelancing can turn to angst when a client becomes bent on paying you […]

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The design industry is an interesting thing: sometimes you have more work than you can stand, and other times you are scraping by, hoping that you’ll find your next batch of clients soon. While some designers or design firms are […]

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Being a freelance designer is a blast! You get to spend time working on your business and working in your business. You get to be the designer, the customer service representative, the accountant, the creative director, and more. One of […]

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Every once and a while I like to have a good long conversation with a few loyal readers of Millo to see what makes them tick, what problems they face, and how Millo can better serve them. Recently, in a […]

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Meeting with a client for the first time is invigorating. Both you and they are excited about moving forward with a new project that will help reach business goals. You set milestones together and work toward accomplishing the goals you […]

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“All of my design clients were not cold-call clients. They weren’t a result of any serious marketing or advertising campaign. They came to me.” The last week or so, we have been discussing the importance of having a stunning portfolio […]

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There are countless approaches you can take when creating your own design portfolio. Every designer is unique and should, therefore, have a unique portfolio. PS: Do you know what potential clients really think of your portfolio? If not, click here. […]

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Drafting up a design project proposal can be extremely scary. For freelance designers, every time you submit a proposal, it’s like applying for a job. Proposals determine whether clients choose to hire you, and clients are the life-blood of your […]

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Every once and a while here at Millo, we like to turn the editorial tables and let you share your ideas with us. After all, we know that some of the brightest designers/entrepreneurs take advice from us on a weekly […]

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Lately my business partner and I have been going to quite a few networking events – some that are more casual mixers, and others that are more formal. Through these events come opportunities to interact with good people. In speaking […]

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So you have a web site set up for your design business. It features your amazing portfolio, has a sleek, snazzy design to it, and a beautifully put-together contact form. The only problem is… the contact form rarely, if ever, […]

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There’s a lot of negative karma floating around in the design community about how terrible design clients are, what a pain they are to deal with, and how annoying their requests are. As a firm advocate of treating clients with […]

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A little while ago, Graphic Design Blender explored the phenomena of clients returning after a serious lapse in time. The article brought up various circumstances and offered solid advice that everyone should take into consideration. But what about those designers […]

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Starting out as a new designer, many are tempted to offer their services for free in order to branch out and develop an audience for your work. However, with the Freemium notion, comes the adverse reaction to offering your services […]

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Many freelancer designers seem to shy away or delay the process of invoicing a client after a project is completed. Somehow this same notion is shared by the client when it comes to paying-they shy away from it. Admittedly, invoicing […]

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