Articles in: 'Client Advice'   Remove Filter

Have you ever pitched to a potential client or perhaps responded to a request for proposal and then never heard back from anyone on the project? If you don’t hear back from a potential client, it might have been your […]

READ MORE

Since Millo is a blog that helps designers build a successful business, I like to keep my eye out for common problems that designers face as they try to be successful in the business world. As I read forums, answer […]

READ MORE

Whether you are a freelance designer or work at a design agency, there are almost always two important goals at the forefront of your mind: Impress your current clients & bring in more business. If you’ve been working at building […]

READ MORE

I had a pretty unusual experience the other day. You see, as a web designer, I am used to visiting clients and pitching my services to them in hopes that I will win the account. But a few days ago, […]

READ MORE

Building a creative business?

Join 35,000+ creatives who have subscribed to Millo.

Let our experienced team share what we've learned about building a successful creative business.



Offering price quotes to potential clients can be one of the most difficult tasks a freelance designer faces. But the difficulty of quoting clients grows exponentially if those clients don’t even offer a ballpark budget for you to work within. […]

READ MORE

Where you've seen Millo:

Millo on CreativeLive Millo on LifeHackerMillo on Inc.com Millo on How Millo on the Fizzle Show Millo on Web Designer Depot Millo on Smashing Magazine

Keeping your client pool full is one of the most difficult tasks that any design firm or freelance designer faces. Interestingly enough, it’s also one of the most important aspects of running a design business. After all, if you don’t […]

READ MORE

Every designer wants more clients. More clients usually equates to more income, so it is important to do your best and secure a project from each prospect who engages in your services. Yet securing these projects, and turning prospects into […]

READ MORE

You go to a networking meeting, or the grocery store, or someone’s birthday party… Somehow you get talking about what you do and before you know it there’s a spark and they become a potential client. You exchange business cards […]

READ MORE

In recognition of being in business for 10 years, I thought I’d share ten questions that I get asked most often as a professional website developer. Some of them I’m sure other like-minded professionals have also had to answer. These […]

READ MORE

“You don’t know what you don’t know” – a sentence true in every situation. That’s why the majority of websites are messed up before someone even starts designing them. The main issue is that the client doesn’t know how to […]

READ MORE

On the Millo facebook page, I recently asked what sorts of articles you would like to read during the next few months here at the blog. While I plan to write articles for nearly all the responses, one particular response […]

READ MORE

Unless you went to business school or graduated with a degree in business, chances are you weren’t taught how to write text that will bring in clients. This is typical with technical and creative arts, and is one of the […]

READ MORE

When I first started working for myself, one of the hardest things for me to do was finish a design project in the amount of time that I had anticipated. Projects that I hoped to finish in a week, took […]

READ MORE

Opportunities quickly become nightmares when a freelance worker takes on a bad client. Whether you work as a designer, developer, writer, or other professional, the joys of freelancing can turn to angst when a client becomes bent on paying you […]

READ MORE

The design industry is an interesting thing: sometimes you have more work than you can stand, and other times you are scraping by, hoping that you’ll find your next batch of clients soon. While some designers or design firms are […]

READ MORE

Being a freelance designer is a blast! You get to spend time working on your business and working in your business. You get to be the designer, the customer service representative, the accountant, the creative director, and more. One of […]

READ MORE

Every once and a while I like to have a good long conversation with a few loyal readers of Millo to see what makes them tick, what problems they face, and how Millo can better serve them. Recently, in a […]

READ MORE

Meeting with a client for the first time is invigorating. Both you and they are excited about moving forward with a new project that will help reach business goals. You set milestones together and work toward accomplishing the goals you […]

READ MORE

“All of my design clients were not cold-call clients. They weren’t a result of any serious marketing or advertising campaign. They came to me.” The last week or so, we have been discussing the importance of having a stunning portfolio […]

READ MORE

If you enjoy this article, check out the next article in the series: “8 Awesome jQuery tutorials to make your one-page portfolio shine” There are countless approaches you can take when creating your own design portfolio. Every designer is unique […]

READ MORE

Drafting up a design project proposal can be extremely scary. For freelance designers, every time you submit a proposal, it’s like applying for a job. Proposals determine whether clients choose to hire you, and clients are the life-blood of your […]

READ MORE

Every once and a while here at Millo, we like to turn the editorial tables and let you share your ideas with us. After all, we know that some of the brightest designers/entrepreneurs take advice from us on a weekly […]

READ MORE

Lately my business partner and I have been going to quite a few networking events – some that are more casual mixers, and others that are more formal. Through these events come opportunities to interact with good people. In speaking […]

READ MORE

So you have a web site set up for your design business. It features your amazing portfolio, has a sleek, snazzy design to it, and a beautifully put-together contact form. The only problem is… the contact form rarely, if ever, […]

READ MORE

There’s a lot of negative karma floating around in the design community about how terrible design clients are, what a pain they are to deal with, and how annoying their requests are. As a firm advocate of treating clients with […]

READ MORE

A little while ago, Graphic Design Blender explored the phenomena of clients returning after a serious lapse in time. The article brought up various circumstances and offered solid advice that everyone should take into consideration. But what about those designers […]

READ MORE

Starting out as a new designer, many are tempted to offer their services for free in order to branch out and develop an audience for your work. However, with the Freemium notion, comes the adverse reaction to offering your services […]

READ MORE

Many freelancer designers seem to shy away or delay the process of invoicing a client after a project is completed. Somehow this same notion is shared by the client when it comes to paying-they shy away from it. Admittedly, invoicing […]

READ MORE

Whether you work at a design firm or as a freelance designer, finding the perfect amount of clients to pay the bills and do the quality of work you desire can can be a huge challenge. One tactic many designers […]

READ MORE

There are a million different reasons why business owners decide to undertake a new website design. Some sites are simply used to experiment with business models, other sites are used to share information about family or friends, but many sites […]

READ MORE

One of the hardest tasks that freelance designers face is figuring out how to find design clients. Aside from the clients who come back asking for more, a lot of times, you complete a job for a client and they […]

READ MORE

Doesn’t it feel great when you complete a major project for a client on time and without any huge hang-ups? Of course it does. But what do you do with clients who come back from the dead? Just so that […]

READ MORE

Recently, I have had a lot of people ask me to provide suggestions on finding new freelance design clients. Whether you are a newcomer to the freelance-design field or you just need to give your client pool a boost, there […]

READ MORE

Think of your favorite children’s song. Now grab a coworker and tap the tune of the song on their hand while you sing it silently to yourself. After you finish, ask them to name the song you just tapped out. […]

READ MORE

Coming from LinkedIn? Let’s get connected! In the graphic and web design industry, we like to think of ourselves as “creatives” who constantly keep the creative juices flowing and come up with original, well-thought out ideas. So why is it […]

READ MORE

Beginning a new design project is always exhilarating. You’re energized and excited about working on the project and creating something effective and beautiful. But have you ever had a project that, by the end of it, you just “want to […]

READ MORE

Due to the increasing popularity of usability design and user experience design articles that focus on the internet and web design, you might not be aware that user experience design has been around a lot longer than the internet has. […]

READ MORE

I’m not going to beat around the bush, the following is what I believe to be the biggest myth in the graphic and web design industry: “Our job is to design what the client wants.”I know the old adage says […]

READ MORE

Logo presentation can be one of the most important pieces of the logo design process. The research is over. The sketching is finished. Bad ideas now fill your waste basket and the best ideas have made it to the computer screen. After […]

READ MORE

1. Don’t return their calls for at least a week Don’t be fooled by thinking that when a client calls you about something, they are actually in a hurry to get a task done. They’ll understand how important it is […]

READ MORE

“Choose the best two out of three.” That’s the advice I frequently give my clients. On almost a daily basis I deal with clients who want high quality work done “as soon as possible” and “for cheap”. Unfortunately finding a […]

READ MORE

Ridiculous Request #1: Can you show me how you would do this project before I hire you? Unless you are a fan of doing work without getting paid, the answer to this should be a respectful “no”.  This question is […]

READ MORE