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Have you ever thought about what it’s like to work with you? Did you know you can influence and design the steps you take with your client? Designing a process with fewer gaps and bottlenecks can give a smoother client […]

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I remember receiving some bad news earlier in my career from a client that I was doing some identity work for. We’d finished the logo, moved on to the stationery, and were just about to wrap things up when my […]

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I wish being a freelancer just meant creating innovative and thought-provoking work all day. That’d be fun, right? Unfortunately, If we want to create a business out of doing what we love, at some point or another we’re going to have […]

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We talk a lot about freelance contracts at Millo, because it’s a vital part of your success as a freelancer. Depending on where you live, a handshake or even an email may not be enough to settle payment disputes, copyright […]

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You’re a creative freelancer, not a lawyer. You’re more focused on your HTML, PSDs, design principles, or finding the perfect sketching tool than legalese and intellectual property (IP). (As you should be.) But dry and intimidating as this topic may […]

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Every time the question of “should I charge by project or by the hour” comes up here at Millo, we always advocate for per-project pricing. Why? The short of it is this: when you charge by the project, you guarantee […]

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Retainers seem super complicated if you’ve never done them before. I know I used to be afraid of them because they seem like these big, scary monsters you just don’t know how you’ll tame. Then you get one or two […]

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Reader Matthew asks: Between the designer and the client, who pays for what and when? Great question, Matthew! It’s one that many of us stress over, especially because it often feels like a trade-off between simplicity, good customer service, and […]

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As creative freelancers and business owners, we all know written contracts are useful – no, necessary – when dealing with customers. After all, we’ve all been reading Graphic Design Blender, haven’t we? Whether it’s a $2,000 logo or a $20,000 […]

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A couple weeks ago, Karol wrote a great post about not getting cheated by your design clients. In that post, we recommended (as we always do) that you have a signed contract with most of your clients. But in the […]

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