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Automation. It’s such a sexy word. I mean, who doesn’t want the most time-consuming, annoying pieces of their business to run on auto-pilot. A few years ago, when I first read Tim Ferris’ landmark business book The Four Hour Workweek, […]

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When we first started Reliable PSD, our web development firm, 3 years ago, we faced many new challenges we’d never experienced before. How do you run a company with employees (we’d never had employees before)? How do you keep your […]

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As agency owners, my partner and I have received quite a few pitches over the years from freelancers. Most of them get deleted pretty fast. But occasionally – one pierces our jaded, overly-pitched hearts and inspires us to at least check out […]

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The biggest hurdle I’ve overcome is my own mind. From things I’ve read, heard, & seen related to business, I now have ideas and stories floating between my two ears. Unfortunately, most people don’t know what they’re talking about. Which means […]

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I hear it all of the time. Newbie freelance writers talk about how they’re overwhelmed by everything they “need” to do. And as a result, they struggle to set up their business and find clients. Some of them even think […]

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It’s counter-intuitive to grow by taking on fewer clients, but it’s necessary. The thing about client services you find out is that there is an allotment of energy you expend servicing each client you have. You email back and forth, […]

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3 seconds is a pretty long time. We usually form an opinion based on visual perceptions much faster. Just think about how quickly you “scan” a brochure on its way from your mail to your waste box or what’s the […]

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Why would anyone choose an uncertain career path that involves facing fears, having to work harder than ever before and not actually knowing if you’ll be able to bring in enough income to continue living as you’d like to? What […]

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As a freelancer, it absolutely sucks to start out booking work for each month at $0.00. Because starting over from nothing means that every single month—while you’re also trying to juggle client work, produce your own content, and respond to […]

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Our agency’s workflow used to look like this, and while it went well most of the time… it also led to heartache, never-ending projects, and early-onset baldness due to pulling all of our hair out: Conduct all research Create copy […]

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Freelance and design go well together. The biggest question you need to ask is how much college complicates the matter. Fortunately, the problem has already been solved. We know about the challenges that come with being a college student and starting […]

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When sending an initial client intake questionnaire, proposal, contract, initial designs, or anything where you’ve asked a client to take action, you need to follow up if you don’t hear back from them. Many freelancers don’t realize how important it […]

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It’s a pretty common phrase around the freelancing world—“charge what you’re worth.” But I think it’s doing more harm than good. In fact, I think it could be completely killing or holding back some freelancers. I know you mean well. […]

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