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Breaking up is the hardest thing to do—especially when you’re a freelancer. But, sometimes, you just need to do it. The reasons, of course, vary depending on exactly why you decided to become a freelancer in the first place. For […]

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Ever notice how Amazon packages routinely come earlier than expected? They’ll tell you the package will arrive on or by the 27th, and when the package shows up on the 23rd, you are pleasantly surprised. Amazon sets themselves up to […]

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Paraphrasing what the Beatles once famously sang, we can all get by with a little help. And as that’s true in life, it’s also true of our freelance businesses. A time might come when you’ll be better off accepting help […]

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In an earlier article I wrote for Millo, I suggested that the right time to use a flat fee over an hourly rate was anytime and every time you are asked by a client to provide an hourly cost estimate for a […]

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OK, you’re ready to roll. You’ve got your business name, your home office is set up, you’ve got your policies and contracts sorted out and you’re ready to dive into operating our own administrative services business. Fantastic! Wait…what did you […]

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Getting big things done is a constant battle. When it comes to big projects, especially personal projects, you just never seem to find the time to get it done. Here are three hacks to help you avoid the guilt that […]

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A key difference between freelancers charging low rates and freelancers charging premium rates for their services is how they portray themselves to potential clients. Freelancers charging higher rates see themselves as experts in their field and act more like consultants […]

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It’s counter-intuitive to grow by taking on fewer clients, but it’s necessary. The thing about client services you find out is that there is an allotment of energy you expend servicing each client you have. You email back and forth, […]

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Our agency’s workflow used to look like this, and while it went well most of the time… it also led to heartache, never-ending projects, and early-onset baldness due to pulling all of our hair out: Conduct all research Create copy […]

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Have you ever thought about what it’s like to work with you? Did you know you can influence and design the steps you take with your client? Designing a process with fewer gaps and bottlenecks can give a smoother client […]

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Some may call it the lazy way to freelance, but I like to think of it as a way to focus your time on the projects instead of looking for them. First off – if you’re unfamiliar with what (or […]

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No matter how careful you are, if you’re in business long enough, you’re going to screw up. Bad. (Not the “my bad, I sent over the wrong revision.” The big “we just printed 3000 brochures with the client name misspelled.”) […]

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As creative freelancers, we don’t have the luxury of big corporate budgets and massive staffs at our disposal. When working on a team project, it’s crucial that everyone pulls their weight and gets the job done with the maximum amount of […]

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Let’s face it. Many clients give terrible feedback throughout a project. In the end, that wastes valuable time and impairs the project’s outcome. The good news: You can teach your clients to give better feedback. It’s actually your job to […]

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Business is good. Real good. So good, in fact, that you’re sleeping 2 hours per night and working 22! Uh oh. Before you lose your mind and fire all your clients, it’s time to hire someone. Like yesterday. Because after several hours […]

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Do you have a to-do list? Most of us do. “And why wouldn’t I?” you might be thinking to yourself, “It keeps me on track and helps me get work done.” But a to-do list managed the wrong way can […]

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Well here you are now, in the thick of it. You’re managing several clients at once and you’re being bombarded by upcoming milestone deadlines, revision requests, and general communications from all sides. You’ve already committed and can’t back out, so you’ve got to […]

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If you’ve freelanced worked for any amount of time, you know that almost everyone wants their project done yesterday. As so far, that’s impossible, most will settle for “in the near future.” Some are even willing to pay more to […]

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Sometimes, at Reliable PSD (our creative agency’s new design-to-code conversion company), we get clients who write us…errr…a lot…asking for status updates. Now, we are very clear about ETA, and had been communicating and updating them on ETA as we went. […]

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If you ask ten freelancers what their least favorite thing about freelancing is, I’ll bet money at least half of them say “uneven income.” The feast or famine cycle is the equivalent of the freelancer’s boogeyman, drawing shudders when you […]

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Your beautiful print project is ready. You can’t wait to see it in print. But who do you trust with your masterpiece? Which print shop is the “right one” for your project? Is it: The local guys? An online printer? […]

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For me as a creative entrepreneur, picking the right app can be a daunting task. First of all, I’m only one person who’s already wearing 15 different hats, so carving out time to look for productivity software is difficult for me. […]

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Supervising a project can be an overwhelming task. Too many projects fail because little mistakes accumulate and hit the project like a big fire ball. In fact, one study found that 13.5% of each dollar invested in a project becomes completely […]

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Becoming a successful freelancer isn’t easy. It’s never handed to you, and it doesn’t come overnight, either. Becoming a successful freelancer takes hard work, dedication, and an unwillingness to give up. Ultimately, the only person who can determine if you are […]

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One of the best ways to expand your creative business is to form relationships with peers and similar industry experts to tackle bigger projects in a collaborative effort. However, there are many pitfalls to a team of freelancers taking on […]

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Have you ever found yourself, in the midst of a “work-hurricane,” struggling to track down client notes and files buried in emails, scattered across multiple web apps, or within local folders on your computer? In other words: do you struggle […]

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For the first year and a half of my adventure into freelancing, I was primarily a web designer. If someone needed a website, I would gladly design it for them. Sometimes I helped with some basic marketing work as well, […]

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Being a solopreneur is a lot of fun. You almost always get to make your own schedule, wear whatever you want, reject projects that aren’t a good fit, not drive during rush hour…it’s an all-around pretty amazing job. Except when […]

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There are established agencies in your town. They get business probably every day of the week. They earn hundreds of thousands to millions of dollars per year. And then there’s you. The lone freelancer. Maybe you’re just starting out. Maybe […]

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Negotiations always give me the jitters. Am I proposing a fair deal? Am I about to get swindled? Should I look elsewhere? Am I going to lose this project? Is this client going to be more stress than they’re worth? […]

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Do you have that one client (okay, maybe three?!) that’s habitually totally unorganized and needing something big last week? The one that asks for an entire PowerPoint presentation for tomorrow’s 8am meeting? (Just 20 slides, I swear! 85 slides later…) […]

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Before we go any further, let’s be clear: no matter how good you, your product, or your services are, sooner or later one of your clients is going to be unhappy with you. It’s better if we just accept that now. […]

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How many times have you made this excuse? I would love to work on <insert side project>, but I just don’t have time. I used to say this too (more than I’d like to admit), but worse, I used to […]

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Back in the early days of our creative marketing business, Clients from Hell was a gift from the universe. It kept me sane, reading all of those stories from fellow comrades in arms. Now, however, I have a much different […]

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Thank you for applying; we went with someone more experienced. I heard that plenty coming straight out of college, and I bet you have, too. With today’s job market, recent and upcoming college grads are increasingly looking toward freelancing to […]

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Do you ever sit back and wonder what you ultimately want from your design business? What does it look like 10 years from now? Staff, money, cars, house, turnover, clients, holidays, boats, helicopters, happiness and the list goes on. I’ve […]

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Let’s be honest, running a successful design business can be stressful. Don’t get me wrong… I LOVE my job. I love my business. And I know there’s a good chance you also love what you do. But sometimes that really […]

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As busy freelancers, time is one of your most valuable assets. The more time you can save, the more money you can make. However; you can’t just spend less time on your client work and let the quality suffer, so […]

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No matter how well you plan, some weeks it seems like every client needs something and you’re left wondering when you’re going to sleep. Maybe everyone wants their project finished before an upcoming holiday or perhaps you’re taking a long […]

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Sounds kind of epic: a single freelancer working from home wins a client over a big agency working in a local brick and mortar location, just by providing a killer design proposal. Believe me – it’s possible, because I did […]

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Being your own boss is definitely fun. However, one of the greatest downfalls of freelancing is that it can be very easy to become lazy and unproductive without the pressure of having a supervisor. The road from procrastinating to inefficiency […]

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Keeping your client pool full is one of the most difficult tasks that any design firm or freelance designer faces. Interestingly enough, it’s also one of the most important aspects of running a design business. After all, if you don’t […]

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All print designers are familiar with deadlines and the havoc they can often wreak on your life! It is incredibly frustrating to spend hours and hours designing your work in Photoshop, only to send it to the printers and get […]

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