Articles in: 'Project Management'   Remove Filter

It’s counter-intuitive to grow by taking on fewer clients, but it’s necessary. The thing about client services you find out is that there is an allotment of energy you expend servicing each client you have. You email back and forth, […]

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Our agency’s workflow used to look like this, and while it went well most of the time… it also led to heartache, never-ending projects, and early-onset baldness due to pulling all of our hair out: Conduct all research Create copy […]

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Have you ever thought about what it’s like to work with you? Did you know you can influence and design the steps you take with your client? Designing a process with fewer gaps and bottlenecks can give a smoother client […]

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Some may call it the lazy way to freelance, but I like to think of it as a way to focus your time on the projects instead of looking for them. First off – if you’re unfamiliar with what (or […]

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No matter how careful you are, if you’re in business long enough, you’re going to screw up. Bad. (Not the “my bad, I sent over the wrong revision.” The big “we just printed 3000 brochures with the client name misspelled.”) […]

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As creative freelancers, we don’t have the luxury of big corporate budgets and massive staffs at our disposal. When working on a team project, it’s crucial that everyone pulls their weight and gets the job done with the maximum amount of […]

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Let’s face it. Many clients give terrible feedback throughout a project. In the end, that wastes valuable time and impairs the project’s outcome. The good news: You can teach your clients to give better feedback. It’s actually your job to […]

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Business is good. Real good. So good, in fact, that you’re sleeping 2 hours per night and working 22! Uh oh. Before you lose your mind and fire all your clients, it’s time to hire someone. Like yesterday. Because after several hours […]

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Do you have a to-do list? Most of us do. “And why wouldn’t I?” you might be thinking to yourself, “It keeps me on track and helps me get work done.” But a to-do list managed the wrong way can […]

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Well here you are now, in the thick of it. You’re managing several clients at once and you’re being bombarded by upcoming milestone deadlines, revision requests, and general communications from all sides. You’ve already committed and can’t back out, so you’ve got to […]

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If you’ve freelanced worked for any amount of time, you know that almost everyone wants their project done yesterday. As so far, that’s impossible, most will settle for “in the near future.” Some are even willing to pay more to […]

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Sometimes, at Reliable PSD (our creative agency’s new design-to-code conversion company), we get clients who write us…errr…a lot…asking for status updates. Now, we are very clear about ETA, and had been communicating and updating them on ETA as we went. […]

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