Last time I checked, 74% of our new business came from word of mouth referrals. That’s just downright staggering isn’t it? Pretty much three quarters of our clients came from people jibbering on about how awesome we are (or something […]

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One of the most powerful lessons I’ve ever learned came from my first mentor, my half-brother Steve. I called him complaining about some clients and the crazy revisions they wanted and he said… “You know, dude… When stuff like this […]

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I’m in the middle of a huge redesign for a web site that gets hundreds of thousands (and sometimes millions) of monthly visits. It’s a big deal. And it’s pretty stressful. But if you’ve ever done any sort of redesign […]

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We all know by now that it’s important to have a contract, and to use it. Everybody should have one to make sure they don’t get taken advantage of. That doesn’t just apply to freelancers. Guess who else should, and […]

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If there’s one reason to start freelancing I hear more than anything, from college students to recent grads to design veterans ready to break out of their cubicle, it’s this: I’ll get to work on the projects I want to […]

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The idea of having a personal assistant has stuck with me ever since I first heard about it back around 2010. I mean, wouldn’t you love to have someone following you everywhere you go, with a calendar and pen in […]

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In my last post I got into the basics of selling the heck out of your design services. That post left off with how to shift the conversation from email to phone. Why? Because on the phone, you’re going to […]

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There is a lot to know when it comes to pricing. There are whole books dedicated to the science of properly pricing design work. There is a lot of really good information out there about pricing, and when I was […]

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So you’re midway through a potential client consultation when your gut starts telling you this client isn’t for you. Maybe your personalities just aren’t clicking or maybe they sound like a bad design client. (Here’s a handy list of warning […]

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Do you ever sit back and wonder what you ultimately want from your design business? What does it look like 10 years from now? Staff, money, cars, house, turnover, clients, holidays, boats, helicopters, happiness and the list goes on. I’ve […]

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I’m an artist first. I care about creating beautiful, functional things more than anything else. If I could just sit in a room all day and create and pay the bills – well, that’d be just fine with me. However, […]

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So you’re having yet another 12-hour long work day. Just like yesterday, and with very little hope for tomorrow to be any different. Sounds familiar? What happened? Wasn’t freelancing supposed to be this dream job allowing you to work whenever […]

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If you read many publications about design and freelancing you have probably noticed there can be a lot of doom and gloom in regards to the current state of the design industry. I hear quite a lot of hopeless chatter […]

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