You read about them, hear about them, but never really meet them. You probably have had a few great experiences with your clients. But those fantastic human beings, who will instantly fall in love with your work and cannot wait to hire you […]

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When you think about what web design is, what comes to mind? A WordPress theme, 5 or so pages of content, a few plugins, giving the client what they want and getting paid a few grand for your hard work? For […]

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Just lost a major client? No business wants to find itself in that situation, but the truth is: it’s bound to happen eventually. It’s something that we don’t typically plan for, because we’re so consumed with the day to day […]

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Some may call it the lazy way to freelance, but I like to think of it as a way to focus your time on the projects instead of looking for them. First off – if you’re unfamiliar with what (or […]

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Every time the question of “should I charge by project or by the hour” comes up here at Millo, we always advocate for per-project pricing. Why? The short of it is this: when you charge by the project, you guarantee […]

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We’ve covered a lot of ground at Millo when it comes to working with clients, finding clients, pitching them on your services and then even delivering the results of your work to them effectively. But there’s one more scenario we need […]

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Here’s an idea: people – including clients – are generally not bad, bitter, or overall evil. It’s just the circumstance that sometimes result in us – the freelancers – getting screwed during the process. I really believe this is true, […]

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As creative freelancers and business owners, we all know written contracts are useful – no, necessary – when dealing with customers. After all, we’ve all been reading Graphic Design Blender, haven’t we? Whether it’s a $2,000 logo or a $20,000 […]

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Back in the early days of our creative marketing business, Clients from Hell was a gift from the universe. It kept me sane, reading all of those stories from fellow comrades in arms. Now, however, I have a much different […]

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A few days ago, the phone rang at 10am. “Reliable! This is Lou,” my wife and business partner, Lou, said. (We run a design / marketing agency, but recently started Reliable: our new PSD to HTML & WordPress company). She […]

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Thank you for applying; we went with someone more experienced. I heard that plenty coming straight out of college, and I bet you have, too. With today’s job market, recent and upcoming college grads are increasingly looking toward freelancing to […]

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Do you feel like your work isn’t good enough? Rates too low because you’re afraid clients won’t pay more? Afraid to contact your dream client because you don’t feel like you’re ready? I’ve had those feelings before. Most of us […]

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Let’s say you’ve spent hours on designing a website mockup for a new client, only to have a huge list of changes sent back that will for sure ruin your work. Have you ever dealt with a client situation like […]

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I think most freelancers could agree that finding work is one of the hardest struggles we face – and if you’re just starting out you might not be familiar with how to get your name out there. For you beginners: […]

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Your response to this question is more important than you’d think, “what are your weaknesses?” It could possibly cost you that new position or potential client relationship! Answer this silently in your head right now… What are your weaknesses?  • […]

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I recently read this comment from a pessimist in the freelance community: “Freelancing is a joke! There is no money in web design unless you are employed full-time by a company making a salary. Nobody pays real money anymore. They […]

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Over the last few weeks, I’ve been reading How to Win Friends and Influence People. It’s an older book, but one that I’ve wanted/needed to read for a while now and, after reading about 3/4 of it I must say, […]

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Yes, you’re reading that right. I tried to fire my client, and it backfired – so well, in fact, that our business relationship has improved! So what happened? Let me tell you… Deciding to fire my client Most of you […]

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(A note from Preston:) A little while ago Laura, who wrote this post, approached me with this idea. I thought it was an incredible untapped resource. One I had never realized a designer could profit from. This seems like a […]

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Even with the best of intentions, good customer service can slip down the freelancer’s priority list. Time is often the culprit and when combined with a little procrastination and a healthy measure of freelancing fear, we can soon land with […]

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A couple years ago, I was stuck – big time. Maybe you’re familiar with it. You’ve been designing for a while, finding clients, fulfilling their needs, rinse and repeat. But my client pool was starting to grow thin (PS – […]

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Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for […]

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I’ve recently been reading The Four-Hour Work Week (*aff) by Tim Ferriss and I have to tell you, I’m absolutely loving it! I’m only 45-50 pages (UPDATE: I’ve been loving the book so much, I’m already 127 pages in now […]

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The more I work with designers to help them build their design business, the more I realize there is a common trick that clients use to rip off freelance designers. Some of them do it on purpose to get more […]

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Have you ever beat your head against a wall after getting off the phone with one of those clients who just really gets on your nerves? You know the kind of client I’m talking about. And we’ve all had them […]

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This post is part 8 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 5 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 5 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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We have all heard horror stories about clients. Some take advantage of freelancers, some are unwilling to listen, and some are just outright disrespectful. No freelance designer should have to work with somebody like that. A bad client will only […]

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So newbie, you just landed your first big design gig huh? What are you designing? A company web site? a fancy business card? maybe some print marketing material? Congratulations on landing your first gig! Now, the key is to keep […]

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When looking for work, the advantage we have as designers is the ability to actually show what kind of work we can do, rather than just trying to explain it on a resume. And just like presenting a resume, you […]

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If you’ve been designing for long, you’ve experienced a scenario like I am going through right now: You’ve met with your client, discussed the details of the project, signed a contract, and made some major progress on your project. Now, […]

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Hey freelance designers: just because you’re a one-person show doesn’t mean you don’t deserve to find high-caliber, high-paying clients. Ignore the myth that you can’t compete with what a large design firm has to offer. You have things they can’t […]

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Have you ever wondered what makes a client choose one designer over another? Well, wonder no more, my friends. Today, I’d like to tell you the truth about what clients look for in a designer. The myths First, it’s important […]

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If you have a design blog, I can almost guarantee that at one point or another, you’ve had a hard time knowing what to write about on your design blog. After all, producing great content on a daily or weekly basis […]

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A couple days ago, we discussed which job title you should put on your business card as a freelance designer. That got me thinking about how important it is to be able to explain your business to other people quickly […]

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We’ve written a few posts here about making a good first impression with your design clients. But most of what we have written is based on the assumption that you will meet your client in person to make that impression. […]

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It seems like every time I talk to designers about bringing in more business, the most common solution for finding more clients is dropping prices. Unless you want to make less money and be more stressed, let me offer a […]

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One of my favorite pieces of design business advice comes from talented and successful designer, Christ Spooner. You can read about his advice (and some of mine) in detail by skimming through “Avoid Design Burnout by Limiting Client Revisions” but […]

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“Stealing” is a bad word. But today, I want to teach you a few ways you can steal business from your competition; a few ways you can get the edge on your competition and win more clients than anyone in […]

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In the past few years, I’ve noted a significant increase in the number of job postings for freelance graphic designers. While it doesn’t surprise me, as I keep on top of job trends in many professions, I thought it would […]

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Logo design is hard. I mean, sure, any second-rate designer can throw together some text and an image. Most designers can even handle themselves fairly well with the pen tool in Illustrator. But it takes some serious time, effort, and […]

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Search engine ranking affects the amount of traffic coming to a website in a big way. Rarely do users go past the second page of search engines when searching for something. Therefore, it is important to have your website on […]

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If you’ve ever wanted to take your design career to the next level, you won’t want to miss this exciting news: Today, we are excited to announce, for the first time at Millo, a premium memberships email course delivered to […]

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