When you think about what web design is, what comes to mind? A WordPress theme, 5 or so pages of content, a few plugins, giving the client what they want and getting paid a few grand for your hard work? For […]

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This article contains a list of common mistakes that freelancers make. If you enjoy this article you may also want to read “10 Steps to becoming a successful freelancer” and “22 logo design mistakes you might be guilty of“. Here […]

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Every time the question of “should I charge by project or by the hour” comes up here at Millo, we always advocate for per-project pricing. Why? The short of it is this: when you charge by the project, you guarantee […]

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Knowing which questions to ask when designing a logo can be difficult. You don’t want to look stupid by asking the wrong kinds of questions. You don’t want to overwhelm your client by asking too many questions. But if you […]

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Whether you’re a new freelancer, a freelancer-to-be, or a freelancer with a few (okay, a lot of) years under your belt, one of the most efficient ways to learn is from mistakes…preferably some someone else’s. But that’s not always easy […]

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I recently read this comment from a pessimist in the freelance community: “Freelancing is a joke! There is no money in web design unless you are employed full-time by a company making a salary. Nobody pays real money anymore. They […]

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Over the last few weeks, I’ve been reading How to Win Friends and Influence People. It’s an older book, but one that I’ve wanted/needed to read for a while now and, after reading about 3/4 of it I must say, […]

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Yes, you’re reading that right. I tried to fire my client, and it backfired – so well, in fact, that our business relationship has improved! So what happened? Let me tell you… Deciding to fire my client Most of you […]

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I was recently in a lunch meeting with an entrepreneur who lives near me. We had become acquainted through some random business opportunity and, both being, internet marketers, we started to hit it off immediately. He launched his own business […]

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True story: I was on the phone going over some proofs with a new client just last week and he starts the conversation by saying, “I hate it.” Those are pretty harsh words to swallow for any designer, especially coming […]

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I’m a person you’ve never met. Maybe we just bumped into one another in line at the supermarket. Maybe we’re both regulars at the local coffee shop waiting for our morning latte. Maybe we’re riding the elevator together in a […]

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(A note from Preston:) A little while ago Laura, who wrote this post, approached me with this idea. I thought it was an incredible untapped resource. One I had never realized a designer could profit from. This seems like a […]

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A few days ago, I published a post in response to one reader’s question about overcoming fear as a freelancer. The post was such a hit, I decided to tackle another question posed by a designer named Bree. Here’s the […]

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A couple years ago, I was stuck – big time. Maybe you’re familiar with it. You’ve been designing for a while, finding clients, fulfilling their needs, rinse and repeat. But my client pool was starting to grow thin (PS – […]

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Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for […]

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You’ve just finished a project with your client. They love the work you’ve done for them. The design is perfect. The price is right. And the moment couldn’t be more perfect. So you pop the question: “Can I get a […]

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Viewing in an email or RSS? Watch the video here. Just admit it, there’s been one time or another that you’ve been terrible at communicating with your design clients. I know there have been times when communication between us is […]

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This is not one of those posts that rants and raves about how great designers are and how horrible design clients are. In fact, I hate all the bad karma floating around the design community when it comes to dealing […]

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In this age of instant messaging and texting, usage of proper English (or whatever language you’re communicating in) has become a rarity. It’s not uncommon to receive a text from your spouse that might say “k gtg ill b l8 […]

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I’ve recently been reading The Four-Hour Work Week (*aff) by Tim Ferriss and I have to tell you, I’m absolutely loving it! I’m only 45-50 pages (UPDATE: I’ve been loving the book so much, I’m already 127 pages in now […]

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The more I work with designers to help them build their design business, the more I realize there is a common trick that clients use to rip off freelance designers. Some of them do it on purpose to get more […]

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This post is part 10 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 8 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 5 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 3 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount […]

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This post is part 2 of a series. If you’d like to read part 1, please click the link below: Common mistakes designers make with clients – Part 1: Not signing a contract For today’s installment of Common mistakes designers […]

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Freelancing can be a challenging field. While it is a source of income, and a way for you to showcase your talent, it also comes with difficulties. One major difficulty is our clients. Not all clients who hire you will […]

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We have all heard horror stories about clients. Some take advantage of freelancers, some are unwilling to listen, and some are just outright disrespectful. No freelance designer should have to work with somebody like that. A bad client will only […]

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Any good entrepreneur knows that it’s easier, cheaper, and more effective to sell to existing customers than it is to find and sell to new customers. A design business is no different. Many freelance designers waste a lot of time […]

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I cringe every time it happens: A client contacts you for work, you settle on payment, timing, and all the other important details, you work hard to get them a preliminary design and then it happens. Their response? “I have […]

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So you’ve landed that great client you’ve been talking to for weeks, and you want to make sure to keep them happy. Aside from giving them a stellar product, how do you do that? One way is by being ridiculously […]

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So newbie, you just landed your first big design gig huh? What are you designing? A company web site? a fancy business card? maybe some print marketing material? Congratulations on landing your first gig! Now, the key is to keep […]

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When looking for work, the advantage we have as designers is the ability to actually show what kind of work we can do, rather than just trying to explain it on a resume. And just like presenting a resume, you […]

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Have you ever gone nearly insane trying to please a client? I have. In fact, I have probably done it more than I would like to admit. After all, the clients pay the bills (hopefully) and if the clients not […]

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If you’ve been designing for long, you’ve experienced a scenario like I am going through right now: You’ve met with your client, discussed the details of the project, signed a contract, and made some major progress on your project. Now, […]

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Hey freelance designers: just because you’re a one-person show doesn’t mean you don’t deserve to find high-caliber, high-paying clients. Ignore the myth that you can’t compete with what a large design firm has to offer. You have things they can’t […]

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Have you ever wondered what makes a client choose one designer over another? Well, wonder no more, my friends. Today, I’d like to tell you the truth about what clients look for in a designer. The myths First, it’s important […]

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If you have a design blog, I can almost guarantee that at one point or another, you’ve had a hard time knowing what to write about on your design blog. After all, producing great content on a daily or weekly basis […]

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A couple days ago, we discussed which job title you should put on your business card as a freelance designer. That got me thinking about how important it is to be able to explain your business to other people quickly […]

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It seems like every time I talk to designers about bringing in more business, the most common solution for finding more clients is dropping prices. Unless you want to make less money and be more stressed, let me offer a […]

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One of my favorite pieces of design business advice comes from talented and successful designer, Christ Spooner. You can read about his advice (and some of mine) in detail by skimming through “Avoid Design Burnout by Limiting Client Revisions” but […]

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“Stealing” is a bad word. But today, I want to teach you a few ways you can steal business from your competition; a few ways you can get the edge on your competition and win more clients than anyone in […]

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In the past few years, I’ve noted a significant increase in the number of job postings for freelance graphic designers. While it doesn’t surprise me, as I keep on top of job trends in many professions, I thought it would […]

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Logo design is hard. I mean, sure, any second-rate designer can throw together some text and an image. Most designers can even handle themselves fairly well with the pen tool in Illustrator. But it takes some serious time, effort, and […]

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