Articles in: 'Client Advice'   Remove Filter

Let’s face it. Many clients give terrible feedback throughout a project. In the end, that wastes valuable time and impairs the project’s outcome. The good news: You can teach your clients to give better feedback. It’s actually your job to […]

READ MORE

You’re a creative freelancer, not a lawyer. You’re more focused on your HTML, PSDs, design principles, or finding the perfect sketching tool than legalese and intellectual property (IP). (As you should be.) But dry and intimidating as this topic may […]

READ MORE

Making sales comes down to two things: convincing potential clients that you can give them the value they seek (or more), and convincing them that the prices you’re charging match that value. So, that leaves you with a couple choices: Lower […]

READ MORE

It’s one thing to be nervous before you call a new client to talk about all of zeroes on the end of your quote. Or to be nervous when you’ve got a call lined up with the big cheese you ran […]

READ MORE

Building a creative business?

Join 32,000+ creatives who have subscribed to Millo.

Let our experienced team share what we've learned about building a successful creative business.



I’m from Australia but I’m currently based in Mexico. Last month I was in Dubai and before that, I lived in Vietnam. I work with people all over the world: Australia, Canada, Denmark, Kenya, New Zealand, Singapore and USA. That’s […]

READ MORE

Mediums change. Human nature doesn’t. Whether your message is conveyed on a phone, a computer, or in the future, who knows, actually inside someone’s head – the statement above holds true. People today are the same as people 1,000 years […]

READ MORE

So you’re headed to a client presentation and you want something that’ll put you a cut above the rest. Not just a nice outfit you know you look good in (although that doesn’t hurt), but something: Unique Memorable Professional Creative […]

READ MORE

Looking for 80-95% OFF awesome design resources?

Millo is happy to recommend the monthly design deals at

SEE THE DEALS

Every time the question of “should I charge by project or by the hour” comes up here at Millo, we always advocate for per-project pricing. Why? The short of it is this: when you charge by the project, you guarantee […]

READ MORE

If you’ve freelanced worked for any amount of time, you know that almost everyone wants their project done yesterday. As so far, that’s impossible, most will settle for “in the near future.” Some are even willing to pay more to […]

READ MORE

Every project you work on has a beginning and end, right? You do the work, get paid, and move onto the next project. But how invested are you in your clients’ success? Do you ever check back to see if […]

READ MORE

Once upon a time I owned a video production agency. We worked with high-end event planners who could afford $30-150k per project. We tried all sorts of inbound marketing tactics to get leads for projects, but eventually realized we had […]

READ MORE

Retainers seem super complicated if you’ve never done them before. I know I used to be afraid of them because they seem like these big, scary monsters you just don’t know how you’ll tame. Then you get one or two […]

READ MORE

Sometimes, at Reliable PSD (our creative agency’s new design-to-code conversion company), we get clients who write us…errr…a lot…asking for status updates. Now, we are very clear about ETA, and had been communicating and updating them on ETA as we went. […]

READ MORE