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How many of your clients absolutely must make a change, no matter how minor (or just to decide that they like yours better) on EVERY project? Most of them, right? Mine too. Give ‘Em What They Want… People, including your […]

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I have a love/hate relationship with my phone, especially when it comes to new clients. In fact, I used to be so bad that my boyfriend would listen to my end of the conversation so that he could give me […]

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I was recently in a lunch meeting with an entrepreneur who lives near me. We had become acquainted through some random business opportunity and, both being, internet marketers, we started to hit it off immediately. He launched his own business […]

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We’ve been talking a lot lately about designing and creating your own web portfolio. We showcased 50 stunning design portfolios you should see before designing your own and discussed the one critical site mistake that could be costing you clients. Today, […]

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Every once and a while I hang out in freelancing forums and read what other freelancers are struggling with. Yesterday, I read a really interesting question that went something like this: “Should I charge old clients for re-sending old files?” […]

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True story: I was on the phone going over some proofs with a new client just last week and he starts the conversation by saying, “I hate it.” Those are pretty harsh words to swallow for any designer, especially coming […]

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(A note from Preston:) A little while ago Laura, who wrote this post, approached me with this idea. I thought it was an incredible untapped resource. One I had never realized a designer could profit from. This seems like a […]

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Even with the best of intentions, good customer service can slip down the freelancer’s priority list. Time is often the culprit and when combined with a little procrastination and a healthy measure of freelancing fear, we can soon land with […]

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Often as freelancers (budding or otherwise), our goal is to get ‘out there.’ We want as many people as possible to view our LinkedIn portfolio, visit our blog, appreciate our Behance project, and contact us for work. We have no […]

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For today’s post I have a very intriguing question and, frankly, I’m not sure I know the best answer. In a freelancing forum recently, I came across someone with this question: “Do you use a contract for every job, even […]

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It can be as simple as a harsh comment on a discussion board or a missed important deadline. Just like that, you’ve burnt a bridge. As GDB reader Fion mentions in a comment on this post, “…I regret to say […]

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A few days ago, I published a post in response to one reader’s question about overcoming fear as a freelancer. The post was such a hit, I decided to tackle another question posed by a designer named Bree. Here’s the […]

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