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Jayne Bayquen
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A couple weeks ago, Karol wrote a great post about not getting cheated by your design clients. In that post, we recommended (as we always do) that you have a signed contract with most of your clients. But in the […]

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I don’t think I chose the freelance life, I think the freelance life chose me. While other kids were playing little league, I was trying to build a two story colonial house for my teddy bears out of logs, complete […]

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Ever have one of those days (weeks?) where you just can’t seem to get yourself motivated? And I mean REALLY unmotivated, like nothing — not even dusting to avoid work — can tear you away from putting off life in […]

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A few days ago, the phone rang at 10am. “Reliable! This is Lou,” my wife and business partner, Lou, said. (We run a design / marketing agency, but recently started Reliable: our new PSD to HTML & WordPress company). She […]

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Thank you for applying; we went with someone more experienced. I heard that plenty coming straight out of college, and I bet you have, too. With today’s job market, recent and upcoming college grads are increasingly looking toward freelancing to […]

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If you’ve ever looked into personal finance, you’ve probably heard some sort of advice that sounds something like this: “If you saved $4 every day instead of spending it on your morning coffee, you’d have nearly $1,500 plus interest in […]

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Flash back to 2010, and I’m giving a workshop to a room full of entrepreneurs who want to learn copywriting. We were on the subject of headlines. I’d given them the basics, and now, to make sure they “got it”, […]

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As I mentioned before in this post, recently I interviewed 9 amazing veteran freelancers, each on a different challenging topic they have personal experience excelling in. From hiring employees to overcoming self-doubt, here are bits of the wonderful information four […]

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Every once in a while, we all come across a client who knows nothing about websites and has never even owned one. And although this introduces some unique challenges, we still want to help, right? However, if we decide to […]

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My brother is a fitness nut. He owns gyms, trains in gyms, and basically lives in them too. If you’ve seen “Pain & Gain” with Mark Wahlberg – he’s kind of like that (minus the psychopathic, hostage-taking shenanigans…). But he’s […]

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Have you ever considered the fact that you might be thinking TOO much when it comes to building your business? You spend weeks and months (maybe even years) trying to figure out which email software to use, which color to […]

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Do you feel like you’re always working but not terribly productive? Have you ever felt like an unorganized baboon making up an excuse to reschedule yet another obligation that you accidentally double-booked? Does your brain feel cluttered? When you’re really […]

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Last year I attended a digital marketing conference in San Fran. I had three objectives: Learn cool stuff I could use for my own businesses and to help my clients. Pick up potential clients. Eat a lot of that famous […]

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If you’re not careful as a freelancer, it can be easy to get caught up in the heat of the moment when talking with a client. But whatever you do, don’t let one of these phrases slip out while you’re […]

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Well that’s an odd headline, isn’t it? Calling out the almighty clients like that? Don’t get me wrong, I’d much rather live in a world where every project reaches its completion and no party gets the short end of the […]

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Have you ever struggled to write a contract for ongoing work? You’re not alone. One Millo reader commented: Love the article you posted today about freelance with a contract. I’m curious, I can’t seem to find much out there for inspiration […]

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Back in school, I wasn’t big on maths. It wasn’t because I sucked at it or even because I didn’t enjoy it… it was because my maths teacher also happened to be my Truancy Officer and I ditched a lot […]

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Recently, over at Reliable (our new PSD to HTML & WordPress company), we had an interesting situation… A “tough cookie” wrote in asking for a quote on his project.  But he didn’t hesitate to tell us that he was also […]

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Let me bring you up to speed on something. You won’t enjoy it, but here it goes anyway: People close to you literally hate it when you say, “I can’t. I’m too busy.” That’s a fact. And don’t get me […]

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This is a really relevant topic for me. My creative agency just opened a new branch called Reliable: our PSD to HTML & WordPress company. So we had to start from scratch, hit the drawing board, and figure out how to […]

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Think of someone you really admire as a freelancer. Have you ever wished you could just contact them out of the blue and ask permission to question them for 20 minutes on a specific topic they’re really knowledgeable in? Last […]

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I get it. You’re an entrepreneur. So that means you have to have a one-year plan, a three-year plan, and a five-year plan–all with their own backup plans each. Right? I disagree. In fact, most of the successful independent entrepreneurs […]

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I have to start this post off with a quick disclaimer. Aside from running a design agency, I also run a PSD to HTML & WordPress company. So naturally – themes might seem like my enemy, right? If someone buys […]

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Here’s a quiz question for you: How do you grow your business exponentially? Do you: (a) try figuring things out on your own as you go along and improve one step at a time, or (b) spy on people, stealing […]

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As freelancers, it’s easy for us to forget what it’s like to work with other people. After all, we did go solo, and often because we grew sick of being stuck in an office with a bunch of yahoos. Luckily […]

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Well, it’s Friday again. In some ways, you’re probably totally jazzed about it. A couple days off (hopefully) from the grind of client phone calls, bills, and the other details of running your business. (It’s a love-hate relationship. I get […]

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It’s so nerve-wracking to hit “Send” on an email that contains a proposal. “Did I price too high? Too low? Did I leave anything out? They’re going to hate it, aren’t they? Crap, maybe I should’ve priced it lower. Ahhhh!” […]

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Without a shadow of a doubt, finding a consistent stream of new clients is the main challenge for most freelance designers, and actually most freelancers in general, for that matter. I guess you’d like to land a deal from Coca-Cola […]

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Remember that time you created the most amazing logo concepts for that client? You smashed it out of the park. Completely nailed the brief. So excited by your own ability you couldn’t wipe the smirk off your face as you […]

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Contracts are one of the most talked about and most written about topics on freelance and design sites. It’s no secret that we should all have them and use them. They protect us and they protect our clients and keep […]

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AdWords Express has been a super powerful tool we’ve used to get more new clients for our creative agency. It’s gotten to the point where we turn it on / off as needed. On = contact form submissions almost instantly […]

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Just about anything worthwhile can be created in one weekend. That was basically the message I got from a recent Fizzle interview with Gumroad founder, Sahil Lavingia. Sahil used to work as a designer at Pinterest and left that gig to start […]

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Honest thought: I love fresh pieces of online advice just as much as the next guy. Especially if they’re about business. Especially if they’re actionable. There’s no rose without a thorn, though, and much of the stuff you can find […]

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Almost every business out there uses social media. But there’s no doubt some people use it better than others. You’ve probably seen a company with a wildly successful social media post or hundreds and thousands of followers and wondered: “What […]

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Whether you’re a new freelancer, a freelancer-to-be, or a freelancer with a few (okay, a lot of) years under your belt, one of the most efficient ways to learn is from mistakes…preferably some someone else’s. But that’s not always easy […]

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Last time I checked, 74% of our new business came from word of mouth referrals. That’s just downright staggering isn’t it? Pretty much three quarters of our clients came from people jibbering on about how awesome we are (or something […]

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One of the most powerful lessons I’ve ever learned came from my first mentor, my half-brother Steve. I called him complaining about some clients and the crazy revisions they wanted and he said… “You know, dude… When stuff like this […]

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I’m in the middle of a huge redesign for a web site that gets hundreds of thousands (and sometimes millions) of monthly visits. It’s a big deal. And it’s pretty stressful. But if you’ve ever done any sort of redesign […]

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We all know by now that it’s important to have a contract, and to use it. Everybody should have one to make sure they don’t get taken advantage of. That doesn’t just apply to freelancers. Guess who else should, and […]

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If there’s one reason to start freelancing I hear more than anything, from college students to recent grads to design veterans ready to break out of their cubicle, it’s this: I’ll get to work on the projects I want to […]

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The idea of having a personal assistant has stuck with me ever since I first heard about it back around 2010. I mean, wouldn’t you love to have someone following you everywhere you go, with a calendar and pen in […]

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In my last post I got into the basics of selling the heck out of your design services. That post left off with how to shift the conversation from email to phone. Why? Because on the phone, you’re going to […]

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So you’re midway through a potential client consultation when your gut starts telling you this client isn’t for you. Maybe your personalities just aren’t clicking or maybe they sound like a bad design client. (Here’s a handy list of warning […]

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Do you ever sit back and wonder what you ultimately want from your design business? What does it look like 10 years from now? Staff, money, cars, house, turnover, clients, holidays, boats, helicopters, happiness and the list goes on. I’ve […]

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