Clients

If you want to succeed as a freelancer, agency-builder, or any other kind of service provider, you have to master the art of working with clients. So here, you’ll find our best content on finding clients, working with clients, resolving disputes with clients, and lots more.

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8 Tips for Setting Boundaries With Clients Respectfully

8 Tips for Setting Boundaries With Clients Respectfully

Setting boundaries with clients is an incredibly difficult task for freelancers and small business owners. On one hand, you want to attract clients and keep...

9 Strategies To Acquire New Freelance Clients And Retain Old Ones

9 Strategies To Acquire New Freelance Clients And Retain Old Ones

You’ve got the talent and know-how to succeed as a self-employed or freelancer. In your home office, you’ve arranged all of the essentials: your desk,...

My 9-Step Guide To Attracting “A-level” freelance clients

My 9-Step Guide To Attracting “A-level” freelance clients

Remember that time you created the most amazing logo concepts for that client? You smashed it out of the park. Completely nailed the brief. So...

5 “Thank You For Your Payment” Emails to Copy/Paste

5 “Thank You For Your Payment” Emails to Copy/Paste

“Thank You!” The two magic words that enhance customer loyalty. Not everyone enjoys paying bills, but when clients do make a prompt payment, it’s a...

How to Ask for Payment from Your Client Without Being Rude

How to Ask for Payment from Your Client Without Being Rude

Unfortunately, freelancers and solopreneurs have to learn how to ask for payment without being rude because unpaid invoices are commonplace in the industry. No matter...

Do You Use a Design Brief? Here’s Why You Should + Free Template

Do You Use a Design Brief? Here’s Why You Should + Free Template

We’ve all been there. You get to the end of a project, proudly turn it in to the client, expecting glowing reviews… And find out...

Customer Expectations: How To Set Them Right & 7 Tips To Exceed Them

Customer Expectations: How To Set Them Right & 7 Tips To Exceed Them

Do you have the habit of saying yes to every demand of your customer in order to make them happy? I hate to say it....

8 Client Communication Skills to Grow Your Business Fast

8 Client Communication Skills to Grow Your Business Fast

Client communication is one of the most important ways to grow your service-based business. That’s because good client communication leads to happier clients. And happier...

Client Video Calls: How to Decline the Worst & Enjoy the Rest

Client Video Calls: How to Decline the Worst & Enjoy the Rest

In a world where more people are working from home than ever, avoiding video calls with clients who want to “hop on a quick Zoom”...

How I answered when my client asked “will you lower your rates for us over time?”

How I answered when my client asked “will you lower your rates for us over time?”

Plenty of stand-up comedians have had fun skewering the silliness of the “What’s your greatest weakness?” question that job interviewers often ask. The two best...

40 Questions to Ask When Creating a Website for A Smooth Onboarding Process

40 Questions to Ask When Creating a Website for A Smooth Onboarding Process

It’s pretty tough to have a business without a website. Almost anyone can put up a simple, pre-built landing page, but building a great website...

How To Decline A Client Project 5 Ways (Politely & Respectfully)

How To Decline A Client Project 5 Ways (Politely & Respectfully)

As a freelancer, there will inevitably come a time when you’ll have to decline a project. Every professional working in the graphic design, website design,...