Clients
If you want to succeed as a freelancer, agency-builder, or any other kind of service provider, you have to master the art of working with clients. So here, you’ll find our best content on finding clients, working with clients, resolving disputes with clients, and lots more.
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8 Tips for Setting Boundaries With Clients Respectfully
Jimmy RodriguezSetting boundaries with clients is an incredibly difficult task for freelancers and small business owners. On one hand, you want to attract clients and keep...
9 Strategies To Acquire New Freelance Clients And Retain Old Ones
Millo TeamYou’ve got the talent and know-how to succeed as a self-employed or freelancer. In your home office, you’ve arranged all of the essentials: your desk,...
My 9-Step Guide To Attracting “A-level” freelance clients
Bianca BoardRemember that time you created the most amazing logo concepts for that client? You smashed it out of the park. Completely nailed the brief. So...
5 “Thank You For Your Payment” Emails to Copy/Paste
Ron Stefanski“Thank You!” The two magic words that enhance customer loyalty. Not everyone enjoys paying bills, but when clients do make a prompt payment, it’s a...
How to Ask for Payment from Your Client Without Being Rude
Jimmy RodriguezUnfortunately, freelancers and solopreneurs have to learn how to ask for payment without being rude because unpaid invoices are commonplace in the industry. No matter...
Do You Use a Design Brief? Here’s Why You Should + Free Template
Kylie BurgenerWe’ve all been there. You get to the end of a project, proudly turn it in to the client, expecting glowing reviews… And find out...
Customer Expectations: How To Set Them Right & 7 Tips To Exceed Them
Narayani PandyaDo you have the habit of saying yes to every demand of your customer in order to make them happy? I hate to say it....
8 Client Communication Skills to Grow Your Business Fast
Preston LeeClient communication is one of the most important ways to grow your service-based business. That’s because good client communication leads to happier clients. And happier...
Client Video Calls: How to Decline the Worst & Enjoy the Rest
Preston LeeIn a world where more people are working from home than ever, avoiding video calls with clients who want to “hop on a quick Zoom”...
How I answered when my client asked “will you lower your rates for us over time?”
Robbie HymanPlenty of stand-up comedians have had fun skewering the silliness of the “What’s your greatest weakness?” question that job interviewers often ask. The two best...
40 Questions to Ask When Creating a Website for A Smooth Onboarding Process
Kylie BurgenerIt’s pretty tough to have a business without a website. Almost anyone can put up a simple, pre-built landing page, but building a great website...
How To Decline A Client Project 5 Ways (Politely & Respectfully)
Nina SharpeAs a freelancer, there will inevitably come a time when you’ll have to decline a project. Every professional working in the graphic design, website design,...