Clients

If you want to succeed as a freelancer, agency-builder, or any other kind of service provider, you have to master the art of working with clients. So here, you’ll find our best content on finding clients, working with clients, resolving disputes with clients, and lots more.

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How These 16 Pro Freelancers Keep Their Pipeline Filled

How These 16 Pro Freelancers Keep Their Pipeline Filled

For anyone who depends on clients to keep their business going, the feast-famine struggle is all too real. This classic (almost cliché) problem facing freelancers...

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Disrespectful Clients

On today’s show: What should you do when you’re not getting the kind of respect you deserve from your clients? That’s just one of many...

What’s a Rush Fee? And How to Calculate it

What’s a Rush Fee? And How to Calculate it

Many freelancers, agencies, or service providers utilize a rush fee in order to avoid last-minute panicked requests from clients. If you run a service business...

What is a Virtual Meeting? (And How Should You Run One?)

What is a Virtual Meeting? (And How Should You Run One?)

The increase in remote working, freelance work and flexible working arrangements over the last few years has meant that virtual meetings have become commonplace. Virtual...

How to optimize your portfolio for massive client conversions

How to optimize your portfolio for massive client conversions

After working closely with freelancers (and freelancing myself) for over a decade, there’s one thing nearly all of us freelancers agree on: You’ve really got...

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[Q&A] Rich Client Treats Me Like a Therapist

On today’s Q&A Episode, Noah Tetzner finds himself in a tight spot. He’s got a high-paying client on a monthly retainer. And while this makes...

6 Things Well-Paid Freelancers Have in Common

6 Things Well-Paid Freelancers Have in Common

Do you want to be a freelancer? This is not a surprise, since more and more people moving toward this trendy and rewarding career choice....

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[Q&A] Extra Fee for Crazy Client?

Today’s question comes from Kirsty. She says, “Do you charge a rush fee? For example, it’s 5:22 pm, and a client asked if I could...

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[Q&A] Should I Refuse to Track My Hours?

Today’s question comes from Jacquaniese, a member of our Facebook Mastermind Group. She says, “A client asked me to put “hours” on my work to...

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[Q&A] Am I Wrong to Turn Down This Client?

Today’s question comes from Emma Noel, a member of our Facebook Mastermind Group. She says, “How do I politely turn down a client? I had...

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[Q&A] Dear Client, I Am Not a Free Tutorial

In today’s question, Simon says, “I’m getting really annoyed with people asking me how to do things rather than paying me to do them for...

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[Q&A] Should Referred Clients Pay Full?

Today’s question comes from a Millo Mastermind member, Tamra. She says. “If you’ve given a discount to a client before, and then they refer someone...